We are committed to making our website accessible to all our customers and have an ongoing programme of making useful updates and improvements. We have also introduced several improvements to our website in accordance with guidelines from the Web Accessibility Initiative (WAI) and you can read about some of the changes here:

Text size

You can change the text size on our site to make it either larger or smaller via your browser settings. Some browsers allow you to magnify the whole page. Find out how to change the text size in your browser or see additional information for more browser tips.

Consistent page headings and titles

A consistent heading structure has been used so that page information is compatible with access technology.

Contrasting colours

We have taken care to ensure that foreground and background colours on the site contrast effectively. If you want to override the site's colours, you can do this by changing your browser settings.

Alternative text for graphics

All graphics and images contain descriptive alternative text (alt tag attributes).

Descriptive links

All links have been written so they make sense when taken out of context. Where appropriate, we have also added information to let you know if the link will open a new window or if additional software is required to view the linked content.

Adobe PDF files

You need Acrobat Reader software to view Adobe Acrobat PDF files. If you do not have the software installed on your computer, you can download it for free at the Adobe Website.  If you are using access technology to view Adobe PDF documents, go to the  Adobe Accessibility Resource Center which provides information and tools. An online PDF conversion tool can be found at online conversion tools for Adobe PDF documents.

Access keys

Access keys provide shortcuts to frequently used pages on a web site. Refer to the access keys section for further advice and guidance.